2018 Sessions & PowerPoints

In this section, you will learn more about the various sessions and the speakers for the 2018 conference, as well as view the PowerPoint decks from each session. Click on each title or scroll down to learn more!

 


CO-OPERATIVES AND CREDIT UNIONS COLLABORATING FOR SUCCESS

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Date: Friday, October 12, 2018 (9:00am - 12:00pm)

Moderator: Donna Bailey, CCUA/Cusource

Panel: 

Co-operatives and credit unions have the same values and commitment to create socially, economically and environmentally sustainable communities across the province. There needs to be greater awareness and collaboration between co-ops and credit unions in their communities, in order to meet these objectives. This session explored:

  1. Key barriers and roadblocks that co-operatives face when attempting to bank with credit unions in their communities;
  2. Key needs that co-ops have when it comes to baking with a credit union, and what (products and services) can a credit union offer that would make it easer for co-ops to do business with them; and
  3. Inspirational stories and examples of successful collaborations - as well as collaborations in progress - including how these organizations have changed their internal culture to be more "co-operative," why this is important to their organization, and the greater impact on the system/movement and community in which they reside.

The main objective of this session was to build awareness of the need for a greater co-operative culture, which begins at the boardroom table. By working with co-operatives, credit unions are not only helping them to develop and thrive, but keeping business and prosperity within the credit union system, and in their community.


UPDATE ON DIRECTORS' LIABILITIES AND PITFALLS

Date: Friday, October 12, 2018 (12:30 - 12:45pm)

Speaker: Annette Dueck, Stikeman Elliott LLP

Annette delivered a brief update entitled The Tyranny of the Competency Matrix, describing the unintended consequences of having adopted this “best practice”. It included suggestions for boards and executives, including young leaders, in the system today, to mitigate the risks.


UPDATE FROM CENTRAL 1 CREDIT UNION

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Date: Friday, October 12, 2018 (1:00 - 2:00pm)

Speakers: Bill Kiss, Chair, Central 1 Credit Union and Tbc

Delegates received an update on the status of the credit union system in Ontario, as well as a brief update on the Member Voice Survey, from Central 1's Chair.


CYBERSECURITY - NOT JUST AN IT ISSUE

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Date: Friday, October 12, 2018 (2:15 - 3:45pm)

Speaker: John Heaton, KPMG LLP

Cyber risk is a growing issue and needs to be a strategic priority for boards and management. No business is immune and the stakes are particularly high for financial institutions. What is your credit union’s cybersecurity plan? This session highlighted the key questions you should be asking and suggest best practices for managing cyber risk. It also considered:

  • Using social media as a platform to engage members has risks including abuse and tracking – what are boards doing to prevent this and what should they be doing?
  • Using third parties and cloud solutions – what are boards doing to ensure proper oversight to cover security?

OPEN FORUM DISCUSSION

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Date: Friday, October 12, 2018 (3:45 - 4:30pm)

Facilitator: Kim Andres, Andres Consulting

This year's Open Forum discussion explored the notion of "diversity." For many Directors, "diversity" simply means gender, age or geography. We expanded on this definition to include gaining access to the resources that will support credit unions agenda's going forward. In other words, if you don't have what you need on your board today, you will need to diversify to gain access to it. 

The concept of "succession" was also introduced, from the perspective of "how can we succeed" the current Directors who are retiring? Does succession mean "replace" or does it mean identifying the next generation of talent (i.e., skills and resources) that will leverage where we are now and allow us to progress? This session was an opportunity to do some self-reflection and ask ourselves why it is difficult to recruit directors. 


BOARD CHAIRS' SESSION*

Date: Friday, October 12, 2018 (4:30 - 6:00PM)

Facilitator: Tim Foster, Chair, Northern Credit Union and the DF Executive

With increased focus by regulatory bodies on the governance of Credit Unions, this year’s Chairs' Session focused on “Board Compensation" and “Dealing with Difficult Board Members." Board Compensation can be a resource for attracting candidates to fill identified gaps on our boards, especially prospective members with identified expertise and/or designations. Attendees were asked to share ideas on process and philosophy in setting compensation. Also discussed was what to do when you have a Board member who doesn’t prepare for meetings, gets involved in operational issues, is not completing required training, puts the reputation of the credit union at risk, etc.? Does your credit union have a process and/or policy in this area? Participants were encouraged to ask questions and share their experience on this topic.

Participants also received a demonstration of the brand new "Board Chairs' Network, launched at this year's Forum and designed by CCUA/Cusource in partnership with the DF, that will help facilitate ongoing interaction between Ontario credit union Chairs.


MENTORING OUR NEW AND YOUNG DIRECTORS 

Date: Friday, October 12, 2018 (4:30 - 6:00PM)

Facilitator: Kim Andres, Andres Consulting

This session was designed for new and young directors, as well as anyone who is interested in mentoring them. Some of the biggest challenges faced by a board director in their first year or two were shared, and participants has an opportunity to ask questions and get feedback from Kim, a skilled consultant and facilitator with special expertise and over 30 years of experience in meeting the needs of Canadian credit unions. Kim also shared her thoughts from a perspective on good governance.


CULTURE....A GAME CHANGER?*

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Date: Saturday, October 13, 2018 (8:00am - 12:00pm)

Facilitated by: Mary Larson from L&C Strategic Advisors

This was an interactive, dynamic course that provided the rationale for credit union boards to consider organizational culture as a priority aspect of their responsibilities, and help them apply their understanding in the real-world context of their own boards.

It has been demonstrated that the state of an organization's culture is directly linked to its bottom line. So why isn't addressed in the boardroom? Board members may believe that culture is too soft to have any real influence over revenues, but evidence is growing that the opposite is true. Perhaps the most revealing and important fact about culture is that it can, in fact, be measured. It has also been widely shown that boards play a crucial role in identifying the importance of culture to management, and to insisting that their management teams create and nurture healthy behaviours and mindsets in their organizations.

The course provided thought leadership and insights, and included a call to action to answer the question: “What should I do with this when I go back to my board table?” To that end, the Barrett Values Survey tool was administered in advance to all those registerd, to engage them in a tangible way in the topic. 

 


2018 FORUM HIGHLIGHTS & TAKE AWAYS

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**Alisdair has also created a one-page summary report of the conference now available for download!**

Date: Saturday, October 13, 2018 (12:00 - 12:30pm)

Speaker: Alisdair Smith, DARE Communications

Alisdair shared the insights gathered from all the conference sessions, speakers and roundtable discussions, and bundled  them into a cohesive package meant to both challenge and stimulate thought and future action from the audience.